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Privacy Policy

At Flufi, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Website. By using our services, you agree to the practices described below.

Information We Collect

When you use our Website or place an order, we may collect:

  • Personal Information - your name, email address, phone number, billing and delivery details, and any other information you provide during checkout or account registration.

  • Order Information - details of purchases made, payment information (securely processed by our payment partners), and transaction history.

  • Technical Information - your IP address, browser type, device information, and browsing activity on our Website.

  • Cookies - we use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze how visitors interact with our site. Sadly, they aren’t edible.

 

How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.

  • Communicate with you regarding purchases, promotions, or important updates.

  • Improve our Website, services, and overall customer experience.

  • Comply with legal obligations (yes, even we follow rules).

 

Sharing Your Information

We respect your privacy and do not sell or rent your personal data to third parties. We may share information with:

  • Service Providers such as payment processors, shipping companies, and website hosting platforms who enable us to operate.

  • Legal Authorities if required by law or in response to valid requests.

That’s it — no shady data brokers, no hidden deals.

 

Data Security

We implement appropriate technical and organizational measures to protect your personal information. While no system is ever 100% secure, we do everything reasonably possible to ensure your data stays safe.

 

Your Rights

Depending on your location (for example, under the GDPR in the EU), you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Object to certain types of processing.

  • Withdraw consent where applicable.

To exercise your rights, simply reach out to us - we’ll handle your request with care.

 

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect data from minors. If we become aware that personal information has been provided by a child without parental consent, we will delete it.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted here, so feel free to check back occasionally (though we know this isn’t your favorite reading material).

 

Contact Us

If you have questions, complaints, or just want to send us memes, you can reach us at:
📧 Contact form: You can find it in the Contacts page
📍 Address: A mystical ice cream lab somewhere in the Italian Alps

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